Privacy Policy

This privacy policy sets out how Inner Changes uses and protects any information that you give Inner Changes when you use this website.

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use the website.

Your continued use of this website after the posting of changes to this policy will be deemed your acceptance of those changes.

Inner Changes is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Inner Changes may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from: March 2016

What we collect

Personal identification information is only ever collected when it is specifically volunteered by a website user.

Information may be collected when a website user makes an online booking, completes an appointment request form, a contact form, a message form, or signs up to the newsletter.

Online payment details are never collected by Inner Changes. Online payments are handled securely by third party websites such as Acuity, PayPal and Stripe.  Therefore, Inner Changes cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

The following information may be collected, when volunteered:

  • your name
  • contact information including telephone number and email address
  • other information relevant to answering customer enquiries, and booking appointments

What we do with the information we gather

We require this information to understand your needs and provide you with a service, and in particular for the following reasons:

  • Booking Appointments
  • Answering enquiries
  • Internal record keeping
  • COVID-19 Contact Tracing
  • We may use the information to improve our products and services
  • If you have joined our email list, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at:

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

ICC UK Cookie categories used on this website

This website uses category 1 and category 2 cookies only (see below).

ICC UK Cookie Categories

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

By using our website, you agree that we can place these type of cookies on your device.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these type of cookies on your device.

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these type of cookies on your device.

Category 4: targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organizations.

By using our website, you agree that we can place these type of cookies on your device.

Links to other websites

Our website may contain links to third party websites that provide a service, or may be of interest to our visitors. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
  • you can unsubscribe from email newsletters by simply clicking the unsubscribe link at the bottom of every newsletter

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

Therapy Services

Integrative Psychotherapy
Counselling
Cognitive Behavioural Therapy (CBT)
Trauma-Informed Therapy
EMDR (Eye Movement Desensitisation and Reprocessing)
AF-EMDR (Attachment-Focused EMDR)
Somatic Therapy
Clinical Supervision
DBT Skills
Life Coaching
Neuro-Linguistic Programming (NLP)
Ericksonian Hypno-psychotherapy
Online Therapy via Zoom / Skype
Employee Assistance Programme (EAP)
Open Public Workshops
Corporate Workshops and Training
Closed Group Ecotherapy Workshops
Ecotherapy / Nature-based Therapy
Outdoor Nature-therapy Retreats

Contact Details

Nigel Magowan
UKCP Registered and Accredited Psychotherapist
Registered Member of the BACP
EMDR Therapist
UKCP Approved Clinical Supervisor
Accredited Therapist Member of Anxiety UK

New address:

Nigel Magowan t/as
Inner Changes Psychotherapy
Piccadilly House
49 Piccadilly
Manchester
England
M1 2AP
UK
Website: www.manchester-psychotherapy.co.uk
Email: enquiries@manchester-psychotherapy.co.uk
Phone: 07463 542368 (Manchester City Centre)

Opening hours:
11am – 7:30pm, Monday – Friday

Payment accepted by debit/credit card, direct bank transfer, PayPal, cash or medical health insurance.

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